Privacy Policy

1. Information We Collect

Information You Provide Directly

When you fill out a contact form or request an estimate through the Site, we may collect your name, phone number, email address, and any project details you choose to share. We use this information only to respond to your request and, if applicable, to provide you with our services.

Automatically Collected Information

When you visit the Site, our hosting provider and analytics tools may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on each page. This information is used to understand how visitors use the Site and to improve its content and performance.

Cookies

The Site may use cookies - small text files stored on your device - to improve your browsing experience and collect usage data. You can set your browser to refuse cookies or to alert you when cookies are being sent. If you do so, some features of the Site may not function properly.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests for estimates
• Schedule on-site consultations or follow-up calls
• Provide the services you request
• Improve the content, usability, and performance of the Site
• Comply with applicable legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Third-Party Services

We may use third-party tools and services in connection with the Site, including analytics platforms (such as Google Analytics or Vercel Analytics) and form processing services. These third parties may collect data on our behalf in accordance with their own privacy policies. We encourage you to review those policies before submitting information through third-party forms.

We are not responsible for the privacy practices of third-party websites linked from our Site. Links to external sites are provided for convenience only.

4. Data Retention

We retain personal information for as long as is necessary to fulfill the purpose for which it was collected, to provide our services, or as required by applicable law. Contact form submissions and inquiry records are typically retained for up to 3 years. You may request deletion of your information at any time by contacting us at contact@carsondeckandfence.com.

5. Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of certain data collection or processing activities

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us using the information in Section 7 below.

6. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure. We cannot guarantee the absolute security of any information you transmit to us through the Site.

7. Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your rights regarding your personal information, please contact us:

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of the Site after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.